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Please contact us with any questions
If you have any queries, please contact Rapheah via email at admin@thesiriuslibrary.com.
It is important to us that you have an enjoyable, uplifting, elevating and inspiring experience on this website portal. If you experience any frustration or difficulty using the website, please contact An'jeena at webmaster@thesiriuslibrary.com so that we may assist you to resolve the issue.
Please be aware that every individual's computer/browser setup is unique, so in order for us to assist you to resolve the problem, please be as specific as possible with the issue that you are experiencing. We will need to know if you are using a PC, MAC, Tablet, or Mobile Device computer, what operating system is being run on your device, and which internet browser (Safari, Firefox, Chrome etc.) and which version of the browser you are using.
If you are having issues listening to audio files, let us know if you are playing the audio directly on the website audio player, or from a downloaded file. If you are playing the audio from a downloaded file, please make sure the file has downloaded completely.
If you are having trouble logging in after 2 attempts, please check your internet browser to ensure cookies are enabled. The Login/My Library/Frequency Store/My Membership/School/Event Registration areas of this website require cookies to be enabled (cookie settings are usually located in your browser's privacy/security settings).
